Turn Around Time
Let’s talk turn around time (TAT)😍
Turn around time is the time it takes for us to process & package your order, it does not include shipping times.
Our hours are Monday-Friday ( CLOSED ALL HOLIDAYS AND ORDERS WILL NOT SHIP ON DAYS USPS IS CLOSED) and TAT is based off of those days. TAT begins the following business day.
Logos- TAT will be determined off of each individual order.
Digital products- once payment is received digital file(s) will be emailed with in 48 business hours. This is for digital downloads that have already been created.
Printed items-stickers, labels, business cards, etc. current turn around time is up to 14 days. IF YOUR ORDER IS PLACED DURING A SALE, TAT IS UP TO 21 DAYS
Custom designs- 14 days
Web Building/Revamp- 2-4weeks
If you have not reached the TAT with your order then please wait until TAT is reached before messaging for an update.
*if we need information for your order and we do not receive it with in 48 hours of you placing your order, TAT will be begin the day we receive it. If it is not received with in a week of your order being placed, your order will be canceled and fully refunded.
Have questions? Email hightidehippiedesigns@gmail.com